Resources

Suicide Prevention Life-line: Dial 988

National Domestic Violence hotline:

Call (800) 799-7233 or Text BEGIN to 88788

The Bridge Over Troubled Waters(Domestic violence and sexual assault survivors shelter):

Crisis Hotline# (713) 472-0753

Houston Area Women’s Center:

Call (713) 528-2121

Innovative Alternatives Inc., (Offers up to 6 free sessions for survivors of crimes):

Call (713) 222-2525

SHRINERS Childrens—expert burn care

815 Market St, Galveston, TX 77550

(409) 762-2000

Client Rights and Consumer Information:

(Required Notice - Texas Health & Safety Code §181.105)

1. Requesting Your Health Care Records


You have the right to request a copy of your health care records.

To request records:

Submit a written request 

  • Phone: (832) 339-5303

  • Email:kandytrejo@wherehealinghappens.com

Please include your full name, date of birth, contact information, and the records requested.


2. Contact the Licensing / Oversight Authority


Texas Behavioral Health Executive Council (BHEC)

Oversees licensed mental health professionals in Texas.

Website: https://bhec.texas.gov

Phone: (800) 821-3205 or (512) 305-7700

Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701


3. File a Consumer Complaint


Texas Office of the Attorney General - Consumer Protection Division

File a complaint online at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Consumer Protection Hotline: (800) 621-0508

Mailing Address: PO Box 12548, Austin, TX 78711-2548


This notice is posted in compliance with Texas House Bill 4224 (Effective September 1, 2025).