Resources
Suicide Prevention Life-line: Dial 988
National Domestic Violence hotline:
Call (800) 799-7233 or Text BEGIN to 88788
The Bridge Over Troubled Waters(Domestic violence and sexual assault survivors shelter):
Crisis Hotline# (713) 472-0753
Houston Area Women’s Center:
Call (713) 528-2121
Innovative Alternatives Inc., (Offers up to 6 free sessions for survivors of crimes):
Call (713) 222-2525
SHRINERS Childrens—expert burn care
815 Market St, Galveston, TX 77550
Client Rights and Consumer Information:
(Required Notice - Texas Health & Safety Code §181.105)
1. Requesting Your Health Care Records
You have the right to request a copy of your health care records.
To request records:
Submit a written request
Phone: (832) 339-5303
Email:kandytrejo@wherehealinghappens.com
Please include your full name, date of birth, contact information, and the records requested.
2. Contact the Licensing / Oversight Authority
Texas Behavioral Health Executive Council (BHEC)
Oversees licensed mental health professionals in Texas.
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
3. File a Consumer Complaint
Texas Office of the Attorney General - Consumer Protection Division
File a complaint online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548
This notice is posted in compliance with Texas House Bill 4224 (Effective September 1, 2025).